| Distributor | FROUK LTD FROUK LIMITED |
| Sales Responsible Representative | Anna Rose Dela Cruz |
| Location | FROUK LTD (14482757): 7 Bell Yard, London, England, WC2A 2JR FROUK LIMITED (3221929): Unit 1603, 16th Floor, The L. Plaza 367 – 375 Queen’s Road Central Sheung Wan, Hong Kong, Hong Kong 999077 |
| Contact Information | Japan : 050-5050-0758 UK : +441494341465 |
| Working hours | Monday – Friday : 10:00AM – 08:00PM |
| info@fastresumeonline.com | |
| Website | https://fastresumeonline.com/ |
| Prices | Starter: ¥35,000 Premium: ¥70,000 Ultimate: ¥140,000 |
| Available payment methods | Visa, Mastercard, American Express, Konbini, Pay-easy, PayPal, etc. |
| Fees And Payment | We accept various methods of payment including debit/credit cards and third-party providers such as PayPal. We may offer other payment options in certain locations. You may be required to pay a fee to access some of our services. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the website. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. We bill you through an online billing service for purchases made via the website. Sales, use or similar taxes will be added to the price of purchases where we determine it is applicable – the total price including applicable taxes will be shown at check-out before you complete your purchase. We may change our prices at any time. All payments shall be in the currency indicated on the payment page. You agree to pay all charges or fees at the prices then in effect for your purchases, and you authorize us to charge your chosen payment provider for any such amounts upon making your purchase. If your purchase is subject to recurring charges, then you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until you notify us of your cancellation. For certain products or services, we offer a payment plan option that allows you to receive the product or service upfront, in exchange for future payments. Failure to make future payments as agreed may result in reporting of your information to credit bureaus or similar credit reporting entities and appearing on your credit report. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We also reserve the right to refuse any order placed through the website. If we determine any taxes, such as sales taxes, or any other charges apply to our fees, the price of purchase on the website will include these taxes and/or fees during the ordering process. If your purchase is subject to recurring charges, then you have the option to provide us the right to charge you payment by direct debit. In which case we will charge your payment on a recurring basis, without requiring you prior approval before each recurring charge, until you notify us of your cancellation. |
| Cancellation, Refunds, And Guarantees | If you purchase a subscription to one or more of our services, you can cancel your subscription at any time contacting us using the contact information provided below. Your cancellation will take effect at the end of the current paid term. If you are dissatisfied with any of our services, please contact the support team email info@fastresumeonline.com and we will provide appropriate assistance. |
| License | FROUK LTD (14482757) FROUK LIMITED (3221929) |
Service Delivery Policy
| Objective | Our goal is to provide high-quality, customized resume writing and career development services to help clients succeed in their professional endeavors. |
| Service Standards | We promise personalized resumes, timely delivery, client satisfaction, and strict confidentiality. |
| Client-Centered Approach | We prioritize client needs through consultations, open communication, and feedback incorporation. |
| Service Delivery Process | We follow a clear process from consultation to final resume delivery. |
| Pricing and Payment | Transparent pricing and secure online payments are part of our policy. |
| Privacy and Security | We protect client data and maintain strict confidentiality. |
| Complaints and Resolution: | We address complaints promptly and professionally. |
| Continuous Improvement | We continuously enhance service quality through training and feedback. |
| Accessibility | We are committed to serving all clients, including those with disabilities. This policy reflects our commitment to delivering exceptional resume writing services. |